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Frequently Asked Questions

Please read the questions below before contacting the District about your application. Questions are grouped into categories to help you find information quickly.

Application

Q:Can I save my incomplete application and return to complete it at a later time?A:Yes. You may logout of your application at any time and return later. When you are ready to complete your application, enter your username and password and you will be allowed to continue your application if the job posting is still open.Back to TopQ:How do I apply for a job?A:Once you find a job you would like to apply for simply click on the title of the job (e.g. "Maintenance Technician"). Then you will review a description of the job and click on the Apply for This Position button. At this point you will either need to login to an existing account you have already created of create a new account. To create a new account click on Create A New Account And Apply For This Position button. Then answer the on-screen questions to create an account. You must complete all required fields and click the "Save and Submit" button at the end of the application. When your application is successfully submitted, you will receive a Confirmation Number. You can use this confirmation number to reference a specific application.
Contact Tech Support at 877.974.7437 if you have any kind of trouble.Back to TopQ:I have updated my profile but when I view a PDF of my application it shows the old information. Is there any way to overwrite this?A:When you submit an application, the system locks your answers in permanently. HR departments are aware of this and know to check candidate profiles for updated information.Back to TopQ:What happens if I withdraw my application?A:If you withdraw your application the district will no longer consider you for the position from which you are withdrawing. If you withdraw by mistake, please contact the district and they can re-activate your application.Back to Top

Attachment

Q:What types of files do you accept for Resume, Cover Letter, College Transcripts, etc.?A:Although the application accepts different file formats, CCS HR would like PDF format Only.

If you need to upload an image or scan a Word Document, you must convert it to a PDF file and save.Back to TopQ:Can I upload more attachments?A:You are currently limited to a maximum of six (6) upload documents. These will carry over to other applications if you apply for more than one job.
See if the hiring school is able to help you upload additional documents.Back to TopQ:Can I upload different cover letters for each job posting to which I apply?A:There is currently no way to upload different cover letters for each job to which you apply. It is best to use a generic cover letter when adding one to your attachments page. This may be unnecessary in some cases where districts have a specific page on their application for you to type your cover letter.Back to TopQ:How do I add another document to a vacancy I already submitted?A:Log into the application as usual, click on Profile tab, make your way to the attachment/document section and upload.

Contact Tech Support at 877.974.7437 for help.Back to Top

General

Q:How do I check the status of my application?A:Log into your account and then click on the Application Status tab. If you have already applied for a job it will be listed under the Current Applications section.
If you have a current job offer, contact the hiring school Bookkeeper- they are your point of contact throughout the hiring process.Back to TopQ:Is this a secure website, and is my data secure?A:Yes. All data transfers use 128-bit or 256-bit encryption depending on your computer's capabilities. This is the same type of encryption used for most online banking transactions.Back to TopQ:I forgot my username or password. How can I retrieve it?A:From the main job listings page, click the link "I Forgot My Password." Enter your email address into the box and your information will be sent to that email address. You can always contact Tech Support at 877.974.7437.Back to TopQ:How do I change the email address and password linked to my account?A:You can change your account information by select “Account Settings” at the top of the web page. To access account settings you will first need to login.Back to TopQ:If I transfer my account, do I lose all the information in the initial district?A:No information will be lost if you transfer your account. Your account with the previous district will remain active.Back to TopQ:Where can I find more information out about Cumberland County and jobs offered?A:For additional information on job requirements and vacancies, you can view our CCS / HR Website:

https://www.ccs.k12.nc.us/Domain/1610Back to TopQ:I have a job offer at a school, but I don't know if anything additional is needed. Do I call Human Resources?A:All communication about your job status will come from the hiring school. They are your point of contact throughout the hiring process.

No need to contact HR unless otherwise directed by HR Staff.Back to TopQ:What happens after I submit my application?A:After submitting your completed application, it is automatically viewable by our school and department staff. Timelines for reviewing applications vary by position, school and department. You can always check the status of the positions you have applied for by going to the "Jobs" tab of your application and clicking on "Applied Jobs" on the left side of the page.Back to Top